Shipping policy
Last updated: 05 Nov 2026
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Replace every [bracketed] placeholder below with the business's own terms before going live. Razorpay checks these pages during KYC review.
Where we deliver
We ship across India through our courier partner. Some pincodes may not be serviceable; you will be told at checkout if yours is not.
Dispatch time
Orders are dispatched within [number] working days of payment. Orders placed on a Sunday or a public holiday are dispatched the next working day.
Delivery time
Delivery usually takes [number]–[number] working days after dispatch, depending on your location. Remote pincodes may take longer.
Shipping charges
Shipping costs ₹79 per order. Orders over ₹999 ship free.
Tracking
You will receive a tracking link by email as soon as your order is dispatched.
Failed deliveries
Our courier attempts delivery [number] times. If all attempts fail, the parcel returns to us and we will contact you to arrange a re-dispatch or a refund. [State whether re-dispatch is chargeable.]